JULY 2017CIOAPPLICATIONS.COM 19orders, companies often see an increase in revenue after outsourcing their fraud prevention--especially if the new service also helps them sell into more markets.More Cross-border SalesMany sellers reject all cross-border orders, either because they fear fraud or because they don't have the in-house resources to verify orders properly. A good outsourced fraud protection service will provide accurate screening tools for international sales and customer service experts who speak your customers' languages to verify orders. The result can be more sales in more markets.Elimination of Fraud-related Chargeback Costs By choosing a fraud screening provider with a chargeback guarantee, businesses can avoid paying chargeback fees to their processors. If the fraud prevention service approves a fraudulent transaction, it covers the cost of the chargeback to spare the merchant a loss.Reduced Chargeback Ratio For businesses that have a fraud problem, reducing the ratio of charged-back orders to total transactions is a must. If the ratio climbs too high, account cancellation can quickly follow. Even if the problem never gets quite that bad, a high chargeback ratio means the seller will pay higher transaction processing fees. A lower chargeback ratio not only keeps the business running, but also reduces costs over the long run.Faster Order ResponsesCustomers expect instant results. While an in-house fraud team may not always be able to decide an order in real time, dedicated fraud protection services can usually do so. That allows sellers to confirm and fulfill those orders faster for better customer satisfaction.More Time to Grow the BusinessWhen a big chunk of in-house resources and attention are dedicated to fraud management, product development can slow or stop. By relieving its people of the responsibility to prevent transaction fraud, businesses can focus on their core goals of innovation, quality, and growth.Customized, Cutting-edge Fraud Prevention StrategiesA good fraud-protection provider will work with each business to tailor a prevention program to the company's industry, location, customer base, and other factors. And because the service screens all of the client company's orders, rather than just those the company flags, it builds a comprehensive set of evolving data on that particular company's fraud-attack patterns and valid customer behavior. That makes screening more accurate and faster over time. Finally, outsourcing fraud prevention gives a company access to the latest technology and human intelligence in the fraud field. That means that when new types of fraud arise, or there's a spike in fraud attempts, or consumer behaviors change, the company is still fully protected. That peace of mind is yet another benefit to outsourcing fraud prevention. With less completed fraud and fewer mistakenly reject orders, companies often see an increase in revenue after outsourcing their fraud prevention
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