MARCH 2019CIOAPPLICATIONS.COM4PG12COVER STORYPG 10 - 11CIO INSIGHTS403220Meeting Today's ITSM ChallengesService Management in the Age of DigitizationRaymond Lefebvre, VP IT & CIO, Bridgewater State UniversityDouglas Duncan, CIO, Columbia Insurance Group3220The Business of Service ManagementMitch Kenfield, Principal, CIO Advisory practice, KPMG US40CORPORATION PLCATLASSIANREALIZING PERFORMANCE- DRIVEN IT TEAMMike Cannon-Brookes, Co-founder and CEOIN FOCUS
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