SEPTEMBER 2022CIOAPPLICATIONS.COM4CONTENTSIN MY VIEWLast word30FOR RICHER INSIGHTS, TAP YOUR VOC AND CRMHeidi Mastellone, Director, Customer Experience, Selective Insurance08Harris Clarke, PEMCO Insurance vice president of claims, customer service and salesHOW THE NORTHWEST'S LARGEST LOCALLY BASED INSURER MANAGES WILDFIRE RISK12COVER STORYInsureTech Experts Augmenting the Benefits Value ChainTrionfoTrionfoTrionfoUday Patel, President and Co-founder
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