MAY 2019CIOAPPLICATIONS.COM9 Driven by a "cloud first" strategy. This allows the platform to easily scale and evolve continuously with minimal adoption effort of new features. It also facilitates and simplifies High Availability, Disaster Recovery, and collaboration from anywhere, using any device and at any time. Interoperable. Platforms must integrate with other platforms within and without the organization. Have a global footprint. Localization in terms of local language and translations are critical for multinational enterprises such as Broadcom. Include video-based collaborations. Video engages employees more deeply as they can observe the body language of their collaborators. This minimizes miscommunications especially when collaborating with multicultural & multilingual teams across the globe. Easy to see. Highly visible function displays make it easier to connect/disconnect and improve the in-call experience.With a Team Space Collaboration Platform, documents, conversation and sensitive information are shared across the cloud and internet. Moreover, people have the ability to connect from any location on any device. Therefore, it is important to secure the environment for employees, suppliers, and customers allowing them to collaborate without compromising data security or data privacy. A secure environment also helps prevent intellectual property theft and ensures compliance with all local regulations such as GDPR. Collaboration tools (like file sharing, texting, conferencing, etc) can be vulnerable and easily compromised when not secured. Enforcement of single sign-on across the platform with multi-factor authentication and traceability is critical. Enabling DLP, monitoring, alerts, and policies enforcement are also some of the required key components.For corporations with siloed and disconnected toolsets, establishing a common platform while enforcing standards and policies across the organization will not only improve users experience but also drive higher ROI. Not all collaboration technology provides a high quality and intuitive experience due to QoS challenges over the internet, latency, performance, etc. Presentation sharing is one of the biggest challenges. Participants waste an average of 10 to 15 minutes resolving cumbersome connectivity and network challenges. Such issues can devolve a well planned meeting to a frustrating, productivity-free experience. Such interactions with customers or partners can drive negative brand perception.Hence, it is critical to architect a cohesive, intuitive, frictionless, secured Team Space Collaboration Platform with ease of accessibility, high resilience, high availability, and a guaranteed quality of service.Collaboration Platform must Enable, Enhance, and Empower the people and the corporation. It is important to secure the environment for employees, suppliers, and customers allowing them to collaborate without compromising data security or data privacy
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