OCTOBER 2018CIOAPPLICATIONS.COM4PG10COVER STORYCXOINSIGHTS26281822Big Data Takes the Cake, Finally.Robbee Minicola, Global Lead of Wunderman AI & President, Wunderman Seattle28Using Virtual Assistants to Drive Consistent, Multi-channel Customer ExperiencesBrad Stewart, Head of NLP, AI Enterprise Solutions, Wells Fargo [NYSE:WFC]18Voicing the Future of Customer ServiceOfer Ronen, Chatbase GM, Google [NASDAQ:GOOG]22Preparing for a Transmission and Distribution Virtual PlantRon Miller, Director of EAM, Utegration26TRANSFORMING CX IN THE AGE OF AITALLA
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