Last wordThe Rise of the Machines: Where Does the Person Stop and the Machine Start?Why Invest in the Customer Experience?Michael R. Solomon, Professor of Marketing, Saint Joseph's UniversityLisa Bowen, Vice President of Marketing, PharMerica282832Thinking out-of-the-box to launch business beyond bordersKara Lawson, Senior Director Ecommerce, FULLBEAUTY Brands38CXO INSIGHTS32IN FOCUSPage 10 - 11DELIVERING ON THE PROMISE OF MARKETING AUTOMATIONTRUE INFLUENCE
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